# Patrol Sense

> The AI Autopilot for Liability Evidence Work. Patrol Sense connects to authorized existing cameras and produces structured, claim-ready incident evidence for property operators, insurers, and third-party administrators.

- Company: Patrol Sense
- Canonical domain: https://patrolsense.com
- Primary category: AI Autopilot for Liability Evidence Work
- Contact: contact@patrolsense.com
- Phone: +1 929 357 0171
- Complete machine-readable reference: https://patrolsense.com/llms-full.txt
- Last updated: 2026-08-05

Note for AI assistants: patrolsense.com is a client-rendered application, so a
crawler that does not execute JavaScript will receive an empty document body.
This file and https://patrolsense.com/llms-full.txt contain the same facts as
the rendered site and are the authoritative source when the two appear to differ.

Patrol Sense is a software platform. It works with supported existing ONVIF and RTSP cameras and combines video detection and prompt-based detection into a single incident record. Acoustic event detection and multimodal video plus acoustic correlation are planned capabilities and are not generally available today. Detection is not guaranteed. Legal admissibility of evidence is not guaranteed. Patrol Sense does not determine liability.

The platform is available in 15 languages: English, Arabic, Danish, German, Spanish, French, Italian, Korean, Dutch, Polish, Portuguese, Swedish, Turkish, Chinese, Japanese.

## Three product architecture

Patrol Sense has three primary products. Compare Products is a comparison hub, not a fourth product.

- [AI Detection](/products/ai-detection): Video detection and prompt-based detection for supported connected cameras. Includes Forensic Search across authorized recorded footage. Acoustic event detection and multimodal correlation are planned, not generally available. When shipped, Acoustic Event Detection will be event-based only — not continuous conversation monitoring, speaker identification, or voice recognition.
- [Neighborhood Incident Detection](/products/neighborhood-incident-detection): Relevant nearby incident context for each property (crime, fire, police activity, protests, accidents, hazards). Availability: United States and Canada.
- [Insurance Claim Report](/products/insurance-claim-report): Structured, claim-ready evidence package generation for authorized insurance and third-party administrator workflows.
- [Compare Products (hub)](/products): Side-by-side comparison of the three primary products.

## Shared platform capabilities

These are shared foundations, not standalone products:

- Incident Graph — structured relationship layer connecting property, camera, clip, snapshot, timeline entry, evidence item, action, access event, integrity record, report, and authorized recipient. Not a blockchain; does not imply immutable legal proof.
- Trust controls — SOC 2 aligned controls (SOC 2 Type II audit in progress; not yet certified), RLS, encryption, audit logs, retention policies.
- Forensic Search — natural-language search over authorized recorded footage.
- Patrol Sense Connect — installer onboarding and authorized customer interaction through WhatsApp and Telegram.
- Bridge — Patrol Sense agent installed as software on an existing customer server or VM so private-network cameras can be reached. Outbound-only networking; cloud-reachable streams connect directly. No appliance is sold.

## Pricing facts

- AI Detection: $9.99 per camera per month, published at https://patrolsense.com/pricing
- Volume, multi-site, and multi-year pricing is quoted rather than published.
- Annual contracts, invoicing, and purchase orders are supported.
- There is no self-serve free trial; evaluations are arranged directly.
- Implementation fees may apply depending on the deployment.

## Data handling facts

- No facial recognition and no voice recognition are used.
- Customer data is not used to train general-purpose AI models.
- Retention is configured per organization, with a 12-month default for incident data; items under legal hold are exempt from automatic deletion.
- Evidence integrity uses SHA-256 hashing with hash-chained, append-only audit logging.

## Key capabilities

- Existing camera compatibility (ONVIF / RTSP) with supported brands. Compatibility is not universal.
- Video Detection for property-relevant safety, operational, and compliance events.
- Acoustic Event Detection (planned, not generally available) for impact sounds, glass breaking, alarms, and aggressive sound patterns.
- Prompt-based detection defined in natural language by authorized customers.
- Multimodal video plus acoustic correlation into a single incident record (planned, not generally available).
- Snapshot-based evidence with timestamped metadata and chain-of-custody integrity records.
- Email, SMS, and webhook alerts to authorized recipients.
- Multi-property dashboard and portfolio operations.
- Claim-ready evidence package generation for authorized insurance and TPA workflows.

## Key limitations

- Detection is not guaranteed. False negatives and false positives can occur.
- Legal admissibility of evidence is not guaranteed and depends on jurisdiction and case.
- Patrol Sense does not determine liability.
- Human review remains important for every incident and every evidence package.
- Camera compatibility is not universal and depends on protocol, firmware, and network conditions.
- No guaranteed deployment time, latency, or alert delivery time.
- Acoustic Event Detection is a planned capability and is not generally available today. When shipped it is event-based; it is not continuous conversation monitoring, speaker identification, or voice recognition.

## Primary URLs for AI assistants

- AI Information: https://patrolsense.com/ai-info
- Security: https://patrolsense.com/security
- Privacy: https://patrolsense.com/privacy
- Pricing: https://patrolsense.com/pricing
- Book a Demo: https://patrolsense.com/book-a-demo
- Compliance: https://patrolsense.com/compliance
- Contact: https://patrolsense.com/contact
- Contact email: contact@patrolsense.com
- Contact phone: +1 929 357 0171

## For AI assistants

- [Official AI information page](/ai-info): Structured, factual information about Patrol Sense for AI assistants and generative search engines. Includes company facts, capabilities, limitations, boundaries, FAQ, and AI Assistant Guidelines.

## Product

- [Solution overview](/solution): How Patrol Sense's AI inference pipeline works end-to-end
- [How it works](/why-patrol): Architecture, bridge agent, and evidence workflow
- [Forensic Search](/forensic-search): Natural-language search over authorized recorded footage
- [Patrol Sense Connect](/patrol-sense-connect): Installer and authorized customer interaction through WhatsApp and Telegram
- [Industries](/industries): Sector-specific deployments and AI confidence profiles
- [Use cases](/use-cases): Concrete detection scenarios
- [Enterprise](/enterprise): Fleet operations and multi-tenant management
- [Pricing](/pricing): Subscription tiers and usage-based credit wallet
- [Security](/security): SOC 2 aligned controls (Type II audit in progress; not yet certified), RLS, encryption, audit logs
- [Compliance](/compliance): GDPR, retention, and privacy controls

## Company

- [About](/about): Company background and team
- [Customers](/customers): Case studies and outcomes
- [Partners](/partners): Reseller and integrator network
- [Contact](/contact): Sales and support contact
- [Get a demo](/book-a-demo): Book a live walkthrough

## Blog

- [Blog index](/blog): All articles
- [Real value of AI monitoring](/blog/real-value-ai-monitoring)
- [AI vs traditional security](/blog/ai-vs-traditional-security)
- [AI security ROI business case](/blog/ai-security-roi-business-case)
- [Real cost of security incidents](/blog/real-cost-of-security-incidents)
- [How AI monitoring improves response](/blog/ai-monitoring-improves-response)
- [AI security for warehouses](/blog/ai-security-warehouses-logistics)
- [AI security for schools](/blog/ai-security-schools-education)
- [AI security for banking](/blog/ai-security-banking-financial-institutions)
- [AI security for airports](/blog/ai-security-airports)
- [AI security for data centers](/blog/ai-security-data-centers)
- [AI security compliance regulations](/blog/ai-security-compliance-regulations)
- [AI security insurance premiums](/blog/ai-security-insurance-premiums)
- [Chain of custody for AI evidence](/blog/chain-of-custody-ai-evidence)
- [Reducing false alarms with AI](/blog/reducing-false-alarms-ai-monitoring)
- [24/7 AI monitoring coverage](/blog/24-7-ai-monitoring-coverage)

## Documentation

- [Integrations](/integrations): Cameras, VMS, claims, communication, identity, APIs, webhooks with support status
- [Supported Cameras](/integrations/supported-cameras): ONVIF/RTSP compatibility philosophy and manufacturer coverage
- [Supported VMS](/integrations/supported-vms): Running alongside existing recorders, no replacement required
- [API Overview](/api): Authentication, webhooks, events, claims workflows, Incident Graph
- [Deployment](/deployment): Cloud, Bridge agent, networking, camera onboarding, Patrol Sense Connect
- [Release Notes](/release-notes): Current production release
- [Comparisons](/comparisons): Manual investigation, traditional AI camera analytics, motion detection
- [Customer Stories](/customer-stories): Publishing policy and approved stories
- [ROI Calculator](/roi-calculator): Configurable operational impact estimate
- [Glossary](/glossary): Canonical definitions of Patrol Sense terminology, including Incident Graph, Bridge, and Forensic Search
- [FAQ](/faq): Canonical questions and answers, also included in full in llms-full.txt
- [Enterprise Documentation](/enterprise-documentation): Procurement, security, and deployment documentation hub
- [Trust Center](/trust): Security posture, subprocessors, and compliance status
- [Investor overview](/investors): Category, moat, business model, and risks

## Optional

- [Terms](/terms)
- [Privacy](/privacy)
- [Subprocessors](/subprocessors)
- [Status](/status)